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"Having no support made me non-compliant with..."

About: Gloucestershire Health and Care NHS Foundation Trust

I was referred by my GP for post natal health anxiety, following the death of a friend who was a new mum. My anxiety was awful and I was drowning in it. The therapist I went to seemed annoyed that I had my baby with me. I explained I had no one in a 200 mile radius to help me. Apparently that doesn't fit their no children policy. I told her there is literally nothing I could do about it. She said even in online sessions you arent meant to have a child around. I didn't want an online course in CBT anyway. I needed someone to talk it through in person. She said she would see what she could do. I made an appointment the following week. Then, I got a text message randomly cancelling my appointment. A few days later i got a letter saying they would no longer see me but I might benefit from some online CBT and just have me a log in. What a fail. Common sense would suggest that if someone has no one else around, they might need actual human interaction. Didn't bother logging in. NHS money could be better spent elsewhere.

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Response from Gloucestershire Health and Care NHS Foundation Trust 5 years ago
Gloucestershire Health and Care NHS Foundation Trust
Submitted on 11/09/2019 at 11:43
Published on nhs.uk at 12:06


We are very sorry to hear about your recent experience with our Let’s Talk service and would like to discuss whether there are other options we could explore with you.

We would be grateful if you could contact our PALS team on 01452 894 072 or via 2gnft.pals@nhs.net

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