"I visited outpatients ."

About: Royal Blackburn Hospital / General surgery

My heartfelt thanks to every person i met in outpatients Yesterday in the consultant's surgery, you were all really wonderful, kindness counts so much in circumstances that no patient wants to be in, you made my visit an absolute pleasure, so thank you all so much.

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Story from nhs.uk


Response from Royal Blackburn Hospital 13 months ago
Royal Blackburn Hospital
Submitted on 20/08/2019 at 12:46
Published on nhs.uk at 13:07

Thank you for taking the time to tell us about your recent visit to the Outpatients Department at Royal Blackburn Teaching Hospital.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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