About: Royal Devon & Exeter Hospital (Wonford) / Gynaecology

(as the patient),

I had an appointment at my local hospital out patients dept where I had a scan of my cervix which showed the lining of the womb was too thick so I was given another appt to have a hysteroscopic procedure which I attended and the nurse I saw noticed I take blood thinning tablets. The nurse asked me if I had stopped them and I said no because nobody had informed me stop them so I could not have the procedure done I was given another appt to see a consultant again the letter did not say anything about stopping the riveroxiban so I rang them and spoke to a staff member about this and they said they didn't know so I rang the ward. There was no answer so I stopped it. At the appt i was asked if I had stopped the riveroxiban I told him what happened and the staff member said sorry about that.

The procedure was the most painful experience I have ever  known, I have had 4 children and that pain was nothing compared to what I had just been through. A few days after I felt poorly and had a urine infection again very painful so gave me antibiotics. I would never go back and have a hysteroscopy or anything like it, I felt it was traumatic and it has left me feeling very anxious thank you 

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Response from Royal Devon & Exeter Hospital (Wonford)

Thank you for taking the time to share your experience at the Royal Devon & Exeter Hospital. We are sorry to hear that this was unsatisfactory for you. We would welcome the chance to discuss these issues with you. Please all our Patient Advice and Liaison Service (PALS) on Tel: 01392 402093 or email on: rde-tr.PALS@nhs.net