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"DR AND MANAGER"

About: The Palms Medical Centre

The Palm's Medical Center use to be some where I'd dread to ever have to go. From rude Receptionist's. To awful Dr's with zero empathy or understanding that made you just feel worse about yourself. This was until recently. When as a religious Roman Catholic man.Our Father Jesus must of worked an Oracle for me. Because suicidal as I have been now for way over 2 year's and very very close to doing it. I met a New Doctor and I kid you not this man is a inspiration. Kind understanding with terrific empathy. Made me nearly cry just being listened to. These last few MONTH'S he has done more for me help wise and listening then the Mental Health Act have ever done in 14 year's. Infact it's the Mental Health Act who single handedly wreaked my once succesful life with there involvement. Ruining everything I worked for costing me everything nearly costing me my life.

As much as Palm's Medical Center have had bad press in the past with negativity and not the best of praise. I'm here to praise a particular gentleman on Reception my doctor and Manager. Because when you have'nt a family as I have'nt and you have had your once succesful life ruined by mistake's that have now made me so unwell. Suicidel even with diabitie's also now to deal with. It's time's like these that you really need a Good professional understanding Doctor and Doctor's Surgury. I'm pleased to say as much as there is still away to go to improve. Improve they have. I could'nt wish for a more empathetic Doctor. Thank you Dr your Mother and Father have raised a terrific Human Being in you well done for being the Gentleman you are. Let's hope that Palm's Medical Center now goe's from strength to strength Amenx

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Responses

Response from The Palms Medical Centre 6 years ago
The Palms Medical Centre
Submitted on 16/08/2019 at 13:45
Published on nhs.uk at 14:07


Dear Mr Horne,

Thank you so much for your lovely comments and praises, it means so much to hear praises when we do things right and hope that we continue to provide you and all our patients with the best service that we can, as this is what we are here for.

Wishing you the very best of health.

On behalf of Dr Amar Afzal and all staff and Doctors at The Palms Medical Centre including myself - Thank you so much.

Kindest regards,

Practice Manager - Mrs Aysen Ismail

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