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"Excellent access when needed"

About: Garston Medical Centre

Having been told I needed to see a doctor reasonably quickly, I managed to ring the surgery @ 8:30 on the Monday and get an appointment for later that day. [It did take 18 redials to get through though].

Having seen a particular doctor he told me I needed an ECG and some bloods.

An appointment was available with the nurse the next day for these to take place.

Having taken the ECG, the nurse consulted with a doctor who said I needed to come in.

They found an appointment for the next to see another doctor. Having reviewed the ECG he informed me that I needed to see a cardiologist and book an appointment for 7 days later (not private). Whilst I am disheartened that I needed to see a doctor in the first place, I am very impressed by the rapid access and service.

It is a far superior to that offered by other surgeries (so my friends tell me).

Many thanks to all.

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Responses

Response from Garston Medical Centre 4 years ago
Garston Medical Centre
Submitted on 16/08/2019 at 10:33
Published on nhs.uk at 12:07


Dear Mr Churchman,

Thank you for your kind words. Obviously we would hope that all our patients are healthy and well, but when there is a need for further investigations we do try to get them to the correct place as soon as possible.

We are glad that this has happened in your case and look forward to helping you in the future.

Thanks again.

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