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Outpatient appointment at Breast Care clinic

Posted By Whatkatydid

"Outpatient appointment at Breast Care clinic"

About: Crosshouse Hospital / General Medicine

(as a service user),

I attended the Breast Care clinic in August.   One of the consultants was not available so Mr Battachyra and his team had to deal with 2 clinics.   They were calm, professional and pleasant throughout.   Although we all had to wait longer for our appointments than planned, I felt well cared for.

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Responses

Response from Tracy Baillie, Assistant General Manager - Cancer, Haematology and Head & Neck Services, Surgical Services, NHS Ayrshire 4 years ago
Tracy Baillie
Assistant General Manager - Cancer, Haematology and Head & Neck Services, Surgical Services,
NHS Ayrshire

Submitted on 15/08/2019 at 15:42
Published on Care Opinion on 16/08/2019 at 14:30

picture of Tracy Baillie

Dear Whatkatydid,

Thank you so much for your lovely feedback, I'm pleased that you felt well cared for in what could have been more challenging circumstances. It sounds like the clinic teams were well organised and most importantly patients like yourself didn't have to be cancelled. I'll pass your feedback onto the team and I'm sure it will make them smile. Hope you are keeping well. Take care.

Best Wishes,

Tracy

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