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"My recent visit for an infection"

About: Shotley Bridge Hospital Site

I was very pleased with the examination and treatment i was given during a recent visit. The waiting time was minimal, staff were competent and efficient in identifying and offering treatment for my condition. Tablets were dispensed by the staff meaning no separate trip to a pharmacy. Overall I was very impressed with the level of service. A good example of the NHS as we would like it to be.

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Response from Shotley Bridge Hospital Site 5 years ago
Shotley Bridge Hospital Site
Submitted on 28/08/2019 at 15:48
Published on nhs.uk at 16:07


Thank you for providing feedback on your recent visit.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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