"Outpatient IBD clinic"

I recently had an appointment for my regular IBD review. Although the clinic was running slightly behind time, the staff in clinic kept me up to date with the delay and how long I would be expected to wait. The consultant, Dr Pollock was professional, reassuring and friendly as always and I trust her to look after me well. I was then due to have bloods taken, and Audrey was brilliant. Chatting to me to distract me from the procedure and I didn't feel a thing. Staff like this make hospital appointments less stressful and are a credit to NHS Fife. Thank you.