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Waited 3 months without appointment

Posted By L325

"Waited 3 months without appointment"

About: Royal Bolton Hospital / Dermatology

(as the patient),

Waited 3 months for appointment. Cant sleep got psoriasis all over my body. Doesn't react to treatment from GP. One more week to wait for appointment then phone call to say its cancelled. Not even offered a new date. Feel like putting an end to it all.

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Responses

Response from Royal Bolton Hospital 4 years ago
Royal Bolton Hospital

Submitted on 13/08/2019 at 09:31
Published on nhs.uk at 10:05

I'm very sorry to hear this. Please would you contact me to discuss. Tracey Studholme, Operational Business Manager – Complex Medicine, tel. 01204 390600

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Update posted by L325 (the patient)

Well I rang as soon as I got this message & was told I would get a call back, its now 4 hrs later and still no call back.

Bolton hospital you are building hopes up again, I am now upset.

Response from Heather Edwards, Head of Communications, Bolton NHS Foundation Trust 4 years ago
Heather Edwards
Head of Communications,
Bolton NHS Foundation Trust

Submitted on 14/08/2019 at 16:11
Published on Care Opinion at 16:11

Please accept our apologies,Tracey is available now and we have asked the secretaries to let her know as soon as you call.

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