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"ENT Maple Suite 05/08/2019"

About: Stepping Hill Hospital / Ear, Nose and Throat

On Monday 5th August 2019 I attended Stepping Hill as a day patient in the doctor's ENT clinic in the Maple Suite.

Would you please pass on my personal thanks and compliments to EVERY member of the Maple Suite team?

This includes reception, pre-operation team, operating team and post operation procedures, I was made to feel welcome at all stages of the day.

Stepping Hill possibly receives mainly negative comments from Mr Angry’s of this world but I for one can only praise staff, especially as I have had three recent interactions with the hospital.

One was for Pneumonia (8-day stay), the next was for a Varicoceole (1 day including a general anaesthetic) and the last was for a Post Auricular BCC and Right Pinna Apex Lesion under a local anaesthetic.

Thank you to you all, including the appointment teams etc.

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Responses

Response from Kathryn Glass, Stockport NHS Foundation Trust 5 years ago
Kathryn Glass
Stockport NHS Foundation Trust
Submitted on 13/08/2019 at 17:53
Published on Care Opinion at 17:53


picture of Kathryn Glass

Thank you for taking your time to share your recent experience with us. Please see the response posted from the Surgical Business Group:

Thank you for your positive feedback, it is always nice to hear particularly for the staff in the department. I will pass your comments to the staff

Michelle Connaughton

Associate Nurse Director/Deputy Director

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