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"Brilliant Staff at a Brilliant Hospital"

About: Bishop Auckland Hospital / Diabetic medicine

I am unfortunately one of these people who suffers numerous ailments and require the use of a few Wards/Departments at this hospital. Sometimes I have to check in st Main Outpatients and the staff are always cheerful and friendly no matter what time of day I am there. All receptionists in other departments show the same caring and friendliness as do the nsmed nurses to the Specialists/Consultants that I am seeing. I cannot thank these people enough for all their time and expertise they give to me. A simple "thank you" never seems enough so maybe by letting everyone know that they are seen as Brilliant Staff at a Brilliant Hospital will show them how I value their time spent with myself. I cannot add other wards in the section so I will add Eye, Orthopeadic, Endocrinology, Dentistry, Dietetics to the list

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Responses

Response from Bishop Auckland Hospital 4 years ago
Bishop Auckland Hospital
Submitted on 28/08/2019 at 15:44
Published on nhs.uk at 16:07


Thank you for providing feedback on your recent visit.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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