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"Excellent Care"

About: Forth Valley Royal Hospital

(as a relative),

Want to say thank you to all the staff in ward B11 in Forth Valley Royal Hospital for the excellent care given to my father on his recent admission. All of the staff without exception were always kind, compassionate, professional and kept him going with kind words and good humour.

He was very impressed at the cleanliness in the ward as was I whenever I visited. 

Thanks to all, it was a great relief to us as a family to know that he was being so well cared for so well. 
 
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Responses

Response from Kristoffer Robertson, Clinical Service Manager Emergency Care and Acute Medicine, Accident and Emergency, Acute Medical Admissions, GGC 5 years ago
Kristoffer Robertson
Clinical Service Manager Emergency Care and Acute Medicine, Accident and Emergency, Acute Medical Admissions,
GGC
Submitted on 12/08/2019 at 10:16
Published on Care Opinion at 11:55


Dear One Happy Lady

Thank you so much for taking the time to leave feed back on the ward, it is really appreciated. As the Senior Charge Nurse on Ward B11 it gives me great pleasure to hear such kind words and rest assured I will share this with the nursing and domestic teams.

I hope all is going well with you and your father since his stay with us and please pass on our wishes.

Kind Regards

Kris Robertson

Senior Charge Nurse

Ward B11 FVRH

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