I was waiting in the main foyer of Aberdeen Royal Infirmary during the 10 minutes I was waiting the receptionist on duty was incredibly busy with patients and visitors queries.
The receptionist was extremely helpful to everyone. But not only this she was polite, approachable and seemed to be going out of her way to assist. Offering additional support for those with mobility issues, rearranging this by telephone. The receptionist area was very busy but the receptionist herself remained calm and reassuring at all times. What a wonderful member of staff to be greeted by on approach to a busy hospital environment. Great work that should not go unnoticed or appreciated.
"The receptionist remained calm and reassuring at all times"
About: Aberdeen Royal Infirmary Aberdeen Royal Infirmary Aberdeen AB25 2ZN
Posted by 34ZZ (as ),
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See more responses from Linda Oldroyd
Update posted by 34ZZ (a staff member) 4 years ago