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"1st class treatment July 5th"

About: Hospital Of St Cross / Trauma and orthopaedics

I have recently undergone total hip replacement surgery at Rugby St Cross, I was admitted to Cedar Ward and from the moment I arrived till my departure I was treated by the most unbelievable staff it is possible to imagine. Nothing was too much trouble for the nursing staff, the consultant, anesthetist, the porters and domestics were brilliant too. In conclusion, it would not be possible to find a better dedicated team of people than the team at Rugby St Cross, they made what was a daunting experience for me, almost enjoyable. Thank you Cedar Ward, and thank you to our fabulous NHS.

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Response from Hospital Of St Cross 4 years ago
Hospital Of St Cross
Submitted on 01/08/2019 at 11:05
Published on nhs.uk at 13:08


Dear John,

Thank you for taking the time to share your recent positive experience of Cedar Ward at the Hospital of St Cross. I was heartened to read that you were so well looked after by the staff and that your experience was made less daunting. I hope you have a swift recovery.

Thank you for taking the time to share your feedback, we appreciate all comments both positive and negative, as it means we can better understand what is important to our patients and continually improve.

Communications Team

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust

Telephone: 0800 028 4203

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