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My visit to ear, nose and throat clinic

Story from nhs.uk

"My visit to ear, nose and throat clinic"

About: Royal Blackburn Hospital / Ear, Nose and Throat

my GP referred me to your hospital with symptoms of Vertigo. A doctor treated me and I walked out half an hour later completely cured. I would really like to praise all the staff that I came into contact with from reception, treatment and finally a hearing test. thank you and well done for a caring, professional and timely service.

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Responses

Response from Royal Blackburn Hospital 4 years ago
Royal Blackburn Hospital

Submitted on 24/07/2019 at 11:37
Published on nhs.uk at 13:06

Thank you for taking the time to tell us about your recent visit to the ENT Department at Royal Blackburn Teaching Hospital following referral by your GP with symptoms of vertigo.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

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