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Telephoning Ropewalk House Hearing Services

Story from nhs.uk

"Telephoning Ropewalk House Hearing Services"

About: Nottingham University Hospitals NHS Trust - Ropewalk House

Your care and expertise are beyond excellent. What spoils it is the amount of time spent trying to get through on the telephone to actually get an appointment. It is always at least 20 minutes.

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Responses

Response from Nottingham University Hospitals NHS Trust - Ropewalk House 5 years ago
Nottingham University Hospitals NHS Trust - Ropewalk House

Submitted on 24/07/2019 at 16:10
Published on nhs.uk at 17:06

Thanks for your feedback. I’m sorry to hear you have had difficulty getting through to the clinic. We have taken your feedback on board so that we can make the required improvements, as 20 minutes just isn’t good enough.

Kind regards

Mandy Brown

Service Manager for Audiology

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