"GOOD ADVICE GIVEN AT RIGHT TIME WHICH WAS VALUABLE"

I have been visiting this Surgery for the past 26 years or so. During this time, I have had good medical service and advice and care from all of the doctors I have seen. Of recent, I have been looked after by one particular doctor and as both of us have an interest in cricket, we also have a quick chat about the game whilst he checks my health which actually relaxes me. I also find find the reception staff to be pleasant and welcoming.

Recently I.e. on the morning of the 2nd July, I went to the Surgery in the morning. I didn’t have an appointment. The whole night I had been suffering from a chest pain which I thought was bad indigestion. Anyway, I asked the receptionist for an appointment but when she realised why I wanted the appointment, she actually gave me some very valuable advice. She advised me that as it is chest pain, it would be better for me to immediately go to A&E at Kingston Hospital rather than wait to see the doctor. This, indeed, proved to be very good advice as it transpired from the ECG at Kingston Hospital that I was actually having a heart attack. Immediate medical attention was given and I am now on the road to recovery.

I am grateful to the receptionist for the right advice at the right time and to the Surgery for the after care.