"Outpatient ENT Clinic Appointment"

First time I have had an outpatient appointment at George Eliot. I booked the appointment online myself from a GP referal. I have to admit, George Eliot was my 4th choice of hospital, but seen as it offered the earliest date for an appointment I took it, and I am glad that I did. The wait time was just over 30 mins which was not ideal. The consultant was brilliant; very polite, humourous and friendly. Nursing staff were all very helpful, friendly and polite. I had a very minor proceedure and staff were great. I suffer from anxiety and felt a little uneasy and the definitly looked after me! No complaints about quality of care - I will happily come back for outpatient appointments in the future. Thank you to the staff in the outpatient department.