"out patient visit to one particular staff member"

About: Southend Hospital / Urology

I had an outpatient appointment last week to see one particular staff member. I just wanted to thank this staff member and his team. I was treated very professionally and kindly. I was seen promptly and understood my next steps. All of the staff I had the pleasure to meet were so professional and efficient. The receptionist was lovely as were the two excellent nurses I spoke with. The surroundings were immaculate and very comfortable ~ Thank you

Story from nhs.uk


Response from Southend Hospital

Thank you for your post, it is great to hear such positive comments.

Please be assured this has been shared with the staff within the department.

Thank you for taking the time to post.


Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful