This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Cancer journey"

About: Victoria Hospital / Ear, Nose & Throat

(as the patient),

I visited my gp where an urgent referral was made to Victoria Hospital Kirkcaldy for scans and biopsy. I felt overwhelmed however absolutely no time was wasted in getting tests done to diagnosis. 

I very quickly attended ENT department where I was seen by consultant. Once I was admitted to ENT ward I felt extremely at ease with all the staff who made my stay amazing,  letting me know what would be happening while I was in hospital and answered any concerns I had,  nothing was too much trouble 

My journey to date has been made so  straight forward with all staff involved in my care being absolutely amazing.  Everyone from my gp to reception ,ward staff  and consultant have shown a great deal of warmth and compassion I cannot thank everyone enough for everything they have done for me. 

I'm currently moving to Edinburgh for further treatment but wanted to thank all the staff within ENT department of VHK Fife. 

Thank you very much 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nicola Robertson, Director of Nursing, Corporate, NHS Fife, NHS Fife 4 years ago
Nicola Robertson
Director of Nursing, Corporate, NHS Fife,
NHS Fife
Submitted on 19/07/2019 at 14:54
Published on Care Opinion at 14:54


picture of Nicola Robertson

Dear Canjou

Thank you so much for taking the time to let us know of your experience within the ENT department. I will pass your lovely feedback on to the ENT ward staff and Consultants. It is good to hear you have recieved your investigations quickly and feel you were treated with warmth and compassion. On behalf of the team I would like to wish you well with your treatment in Edinburgh and do not hestate to contact us should you need anything.

Best wishes

Nicola

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k