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Listened to problems

Posted By Happy H

"Listened to problems"

About: Forth Valley Royal Hospital / Day Medicine Forth Valley Royal Hospital / Urology

(as the patient),

Appointment at Urology Dept was very good.   Appointment was on time.   Specialist nurse made me feel at ease.   Competent, efficient and friendly.   She listened to the problems I was having.   She phoned me on the following Friday as arranged.

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Responses

Response from NHS Forth Valley 5 years ago
NHS Forth Valley

Submitted on 24/07/2019 at 09:30
Published on Care Opinion at 09:30

Dear Happy H

Thank you for kind words. It's always good to hear positive feedback. I have circulated your comments to the urology team who were delighted to hear your kind words.

I hope you are keeping well, and hope the problem you were experiencing is now better.

Kind regards

Maureen

Maureen Hamill
Uro/oncology Specialist Nurse Co-ordinator.

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