"Ruby triage ward"

About: Newham Centre for Mental Health / Ruby Triage Ward Newham Centre for Mental Health Ruby Triage Ward London E13 8SP

Posted by Nursetobe (as the patient), 5 years ago

I had psychosis and was very confused. Staff at Newham hospital for mental health didnt really seem to care, they just did their jobs thats it. I clealy needed someone to consuel me but they wasnt much people. I have changed that i hated it. Only some nurses were nice enough to talk but otherwise they were just doing their job.

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East London NHS Foundation Trust

Submitted on 08/07/2019 at 14:07

Published on nhs.uk at 15:07

Really sorry to hear that you didn't feel you were supported in the way you would have liked, and that the way you were communicated with was quite variable. I will pass this information onto the ward manager and to the lead nurse. If you want to talk in more detail about what would have helped, you can speak to our Patient Advisory and Liaison Service on FREEPHONE 0800 783 4839 or by email: elft.palsandcomplaints@nhs.net Hope you continue to recover and are soon back on track.

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