This is the second time in 4 months my daughter has been sent here by our gp , the last time we were here over 8 hours , she eventually had surgery 3 days later and We were told she would get a follow up appointment which We had to fight for through PALS. We are still waiting to see a doctor and we have been here over 6 hours so far. Communication is poor , you have to keep asking staff who are not keen to speak to you for updates and in the mean time my daughter sits here in agony , our dog gets better treatment at the vets ! And yes I will complain to PALS and probably go the local paper and they can print yet another story of the appalling care at Russell's Hall Hospital.
"Appalling care at the surgical assessment unit"
About: Russells Hall Hospital / General surgery Russells Hall Hospital General surgery DY1 2HQ
Posted via nhs.uk
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