I write to tell my story about my husband who had an appointment to have a lump removed from his face (and so a potentially serious condition). He was given a time to arrive and arrived 10 minutes early having driven straight from work (and rushed to get there). He was told he was being admitted to a ward (which was news to him) but at that point would have to wait an hour and a half until the theatres “opened for business”! After two hours, he asked what was happening only to be told that there was a list of patients being seen that day and no time could be given to him as to when he would be treated. A further hour and a half passed and same story - no idea when he would be seen. After yet more enquiry, he was told he was “last on the list” that day and so would just have to wait. And so, why does the NHS insist on asking patients to arrive at a certain time in the full knowledge that some will have to wait for several hours for treatment. My husband left without getting his treatment - sometimes I am embarrassed to work for the NHS. I challenge anyone to sit in a ward, in a surgery gown, with nothing to do (no TV to watch), no food just to stare out the window and wait for “your turn”.
"My husband left without getting his treatment"
About: Queen Margaret Hospital / Day Surgery Queen Margaret Hospital Day Surgery KY12 0SU
Posted by Chiang Mai (as ),
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See more responses from Arlene Brown
See more responses from Arlene Brown