"Unacceptable, in general frustrating and tedious."
About: Lakeside Unit / Grosvenor Ward Lakeside Unit Grosvenor Ward TW7 6AF
Posted by polariscg55 (as ),
There was a lack of sanitary conditions for showering etc
on Grosvenor Ward Lakeside
Understaffed often impacts patient care and lack of activities and things to do or stress the ward. I experienced racism regularly which was not addressed by staff.
Lack of safety on the ward re-rooms such as laundry, phone booth left unlocked. Or ill observations some are not attentive therefore putting patients at risk. Also leaving patients too long unsupervised 15 minute observations often not carried out. Staff vary in understanding, empathy experience and competency - feels like it was dangerous.
Daily ward meeting happened once in my 4 week stay.
People I asked staff in different roles to contact that help me never happened at all. Ligatures available on the ward daily. Different allowances in different patients putting others at risk.
Office door slammed shut in patients faces or locked.
I felt this was unacceptable, my primary nurse was excellent but in general frustrating and tedious.