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"He's in the best hands"

About: Royal Alexandra Hospital / Critical Care

(as a parent/guardian),

I cannot express my gratitude enough to this absolutely amazing bunch of nurses who looked after my son. Every single one of them is an absolute credit to their uniform. As a retired ( medically) nurse I find myself looking at every small detail, and this amazing bunch of professionals really couldn’t have treated him, or us, any better. I want to thank every single one of them from the bottom of my heart. We’re not out the woods yet, and may well be back, but I will be happy in knowing he’s in the best hands.

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Responses

Response from Heather Lapsley, Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector, NHS Greater Glasgow and Clyde 4 years ago
Heather Lapsley
Clinical Services Manager - Surgery and Older People's Services, Inverclyde Royal Hospital - Clyde Sector,
NHS Greater Glasgow and Clyde
Submitted on 28/06/2019 at 16:26
Published on Care Opinion at 16:26


picture of Heather Lapsley

Dear mumoftwoboys,

Firstly I'm very sorry to hear that your son was in the unfortunate position of being a patient in the critical care ward at the Royal Alexandra Hospital, which must have been very worrying and stressful for you as a mother and retired nurse.

Thank you however for taking the time to post details of your experience at such a difficult time. The team will be very happy to hear that you found them professional and felt both you as a family and your son were well treated.

I hope that your son continues to recover well.

Kind Regards

Heather

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