"Saturday Day Surgery"

About: Crosshouse Hospital / Day Surgery

(as the patient),

I required a 2nd biopsy to be taken from my face. 

Time was passing. I was notified of a Saturday surgical list to help reduce a backlog that had been created due to sick absence of my original consultant and I was delighted to hear that this was possible!

More about:

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 11 months ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 25/06/2019 at 09:05
Published on Care Opinion at 09:05


picture of Eunice Goodwin

Dear Pleased-Patient,

Thank you for taking time to tell us how much this means to you. Waiting for a biopsy must be stressful, so it is great news that we are getting extra clinics on to 'catch up'.

Good luck for Saturday,

Best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful