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"Fantastic care from ward 15 Woodend Hospital"

About: Ward 15

(as a relative),

My granny was being cared for by the staff in ward ward 15 woodend hospital after a deterioration in her physical mobility. Each member of staff that was part of her care made it individual to her whilst delivering it with the upmost genuine care and compassion. The nursing team always took the time to explain all that was happen and ensue my granny was comfortable and happy - and topped up with tea and coffee! The physiotherapy and occupational health department worked so hard to improve her mobility but with genuine care at the heart of what they were doing. She is now home and feeling so much better after a result of outstanding care and kindness from all nursing, medical,physio, OT and domestic staff! 

Thank you so much! 

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Responses

Response from Caroline Steele, Assistant Support Manager, Medicine and Unscheduled Care, NHS Grampian 4 years ago
Caroline Steele
Assistant Support Manager, Medicine and Unscheduled Care,
NHS Grampian
Submitted on 25/06/2019 at 09:24
Published on Care Opinion at 12:47


Sent on behalf of Katriona Angus, Senior Charge Nurse, Ward 15

Dear MACKI,

Thank you for your very kind comments about the whole team regarding your Granny's stay on the ward. I am glad to hear that the care she received in hospital has enabled her to settle back in at home. I will share your very positive feedback with the whole team and thank you once again for sharing.

Best wishes,

Katriona

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