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Urology diagnosis, care and support

Posted By Denqg5

"Urology diagnosis, care and support"

About: Raigmore Hospital / Urology

(as a staff member),

I was in a lot of pain and went through a lot of tests. with nothing showing up on my results, but I am so glad that Western Isles Hospital continued to investigate the pain I was in as I was eventually diagnosed with a growth on my bladder. 

I was sent to Raigmore were I underwent a 9 hour operation, I could not have had better care as I recovered really well and was back home in a fortnight.

My recovery was helped greatly by all the staff but especially the nurses who were brilliant

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Responses

Response from Sylvia Fraser, Clinical Governance Facilitator , Clinical Governance, NHS Highland 4 years ago
Sylvia Fraser
Clinical Governance Facilitator , Clinical Governance,
NHS Highland

I am part of the overall team who manages complaints for NHS Highland and are known as the Feedback Team. We offer patients, relatives, MPs/MSPs, staff and anyone who requires assistance is registering a concern or formal complaint.

Submitted on 24/06/2019 at 20:21
Published on Care Opinion at 20:21

picture of Sylvia Fraser

Dear Denqg5

Thank you for taking the time to write to us following your admission to Raigmore Hospital. It is always lovely to receive positive feedback from patients following their discharge.

Please be assure that I will pass you message onto all the staff in the Urology Department at Raigmore Hospital. They will greatly appreciate your kind words.

I hope that you are recovering well at home.

With best wishes

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