"Lymebrook is not fit for purpose"

I was not listened too in the initial assessment, I wasn’t understood, I was forced into taking prescription medication that wasn’t suitable for me. I have tried many different SSRI’s and each one has caused huge pressure in my eyes, I am diabetic and have a haemorrhage in my eye, medication that causes an increase in pressure is a huge ‘no-no’ All SSRI’s cause an increase in pressure and I explained this to the Dr, he didn’t accept this at first; after a few minutes he told me that I was in fact correct. After a lengthy discussion about the medication I had tried previously he refused to let me try other types like SNRI’s and instead wanted me to take a half dosage of a standard starting dose of an SSRI. This was the solution for someone who has severe anxiety... I was told to wait for a review appointment which was a few weeks away (2 months I think) I rearranged to see a different Dr, which took even longer, and because of the difficulties I experience which I clearly explained during my initial assessment

I was late and missed my appointment that I had waited a couple of months for, I spoke to reception the same day and I was informed that I was at the bottom of the queue because it was marked as “unattended”, a waited a further 2 weeks and called up because I hadn’t received a new appointment yet, I was told it would be in August - so from my initial assessment to my follow up appointment on new brain chemistry altering medication I had to wait 4-5 months for a follow up of my medication. In order to get into Lymebrook I had 30ish unsuccessful sessions of CBT, my therapists supervisor suggested that CBT wasn’t suitable and told me that my case had to be put through a committee and had to meet several strict criteria; when I called to find out what was happening I asked to be discharged and no attempt was made to help me over the phone, I wasn’t asked if I was in crisis and I made it pretty clear on the phone that I was really struggling. To conclude it takes a lot to get into Lymebrook, they don’t listen, they don’t dig, they don’t care, you’re more of an inconvenience to them, I’ve left the whole process feeling worse than when it started well over a year ago. In order to get help you’ve got to have a LOT of mental fight left in you, you have to battle and if you’re in a bad place these services aren’t suitable. These services are more aimed at people who have very very minor anxiety and depression. I was told by therapist that these are THE guys to help, so now I’m lost and back at step 1. If these are THE guys then I have exhausted the resources that the NHS have and I am well and truly alone.

Story from nhs.uk


Response from Lyme Brook Mental Health Centre 4 months ago
Lyme Brook Mental Health Centre
Submitted on 28/01/2020 at 12:46
Published on nhs.uk at 13:01

Thank you for taking the time to contact us. I am sorry that this has been your experience of the service. If you would like to discuss this further please contact our PALs department on 0800 389 9676 or contact the Lyme brook Centre directly on 0300 790 0237 to speak with the Centre Manager.

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