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Lucky to have the NHS

Posted By Dougaly

"Lucky to have the NHS"

About: Forth Valley Royal Hospital / Gastroenterology

(as a service user),

I had tested positive on bowel screening test, I would have avoided the issue but was phoned by sister Ross and arranged to attend a colonoscopy. I had two visits to the hospital and during both visits was treated with the utmost care and cannot praise all staff highly enough. The procedure was carried out very professionally and feel indebted to the people who carry out this work and consider my self very lucky to have the nhs

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Responses

Response from Pauline Donnelly, Senior Charge Nurse, Endoscopy, NHS Forth Valley 4 years ago
Pauline Donnelly
Senior Charge Nurse, Endoscopy,
NHS Forth Valley

Submitted on 21/06/2019 at 16:25
Published on Care Opinion at 16:25

Dear Dougaly

Thank you for taking the time to provide feedback.

I am pleased to hear that you felt cared for and that your endoscopy experience was so positive. I will pass on your praise to Sister Ross and the team who will really appreciate your comments. I agree we are lucky to have the NHS.

Very best wishes from Pauline and the team

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Update posted by Dougaly (a service user)

Results came through all clear,thanks everyone for all your efforts to give me peace of mind,Be in no doubt your doing a worthwhile job and making a difference to peoples lives

Response from Pauline Donnelly, Senior Charge Nurse, Endoscopy, NHS Forth Valley 4 years ago
Pauline Donnelly
Senior Charge Nurse, Endoscopy,
NHS Forth Valley

Submitted on 09/07/2019 at 14:20
Published on Care Opinion at 14:20

Dear Dougaly

I am delighted to hear that you have received your results and have been reassured, it will certainly be a weight off your mind.

Thank you again for providing such lovely feedback.


Kind regards

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