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Care Opinion

Hip Replacement

Posted By Lydeard

"Hip Replacement"

About: Musgrove Park Hospital / Accident and emergency Musgrove Park Hospital / Trauma & Orthopaedics

(as the patient),

I fell and broke left hip.   I was admitted to Hestercombe Ward via A & E in intense pain.      

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Responses

Response from Karen Tyler, Lead Nurse, Emergency Department, Taunton & Somerset NHS Foundation Trust 4 years ago
Karen Tyler
Lead Nurse, Emergency Department,
Taunton & Somerset NHS Foundation Trust

Submitted on 20/06/2019 at 20:51
Published on Care Opinion on 21/06/2019 at 13:21

Dear Lydeard

I am right in reading that We, A&E sent you to the ward in pain? I am extremely sorry if this is the case, this is something we absolutely should not have done. I would be keen to understand this more. If you are happy to ring me on 01823 342906 I can look into this further.

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Update posted by Lydeard (the patient)

I am sorry that I gave the wrong impression regarding my being sent to the ward in pain, I should have said that 'I entered A & E in intense pain', not the Hestercombe ward.

If I did have any pain when I was admitted to Hestercombe it was very relative to the pain I was in prior to entering A & E, There was still a small discomfort on being admitted to the ward but as a reference I would put it at, say, only 10% compared to coming in to A & E. The Hestercombe ward maintained this 'lack of pain' at all times therefore I would like to thank you all again for the care and concern you gave me.

With highest regards

Lydeard.

Response from Louise Hill, Matron, Paediatric services, Taunton & Somerset NHS Foundation Trust 4 years ago
Louise Hill
Matron, Paediatric services,
Taunton & Somerset NHS Foundation Trust

Submitted on 25/06/2019 at 10:14
Published on Care Opinion at 10:14

picture of Louise Hill

Dear Lydeard

Thank you for clarifying, I'm so glad to hear that we didn't leave you in pain! That is something we try very hard not to do.

I hope you are recovering well.

Regards

Louise

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Response from Jacqueline Howse, Ward Sister, Hestercombe Ward, Surgical Directorate 4 years ago
Jacqueline Howse
Ward Sister, Hestercombe Ward,
Surgical Directorate

Submitted on 25/06/2019 at 11:07
Published on Care Opinion at 12:48

Dear Lydeard

We really appreciate you taking the time to feedback. This will have been a difficult time for you but I hope you are making good progress with your recovery.

I will pass your comments on to the ward team.

Many thanks

Jackie Howse

Ward Sister

Hestercombe ward

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