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"This may read like an acceptance speech..."

About: Forth Valley Royal Hospital Forth Valley Royal Hospital / Accident & emergency Forth Valley Royal Hospital / General surgery Forth Valley Royal Hospital / Surgical Assessment Unit Forth Valley Royal Hospital / Urology

(as the patient),

Over the past 16 months I have been a regular ‘customer’ of FVRH, having multiple operations, cameras, scans, medication regimes, the most recent last week, and a better group of people you could not find. This may read like an acceptance speech at the OSCARS but THEY are the winners from the two Paramedic teams who delivered a caring controlled services in our home and quick dashes into the A&E where again the doctors and nurses made my time there secure and comfortable. The SAU where I have been given that “cared for feeling’ on 4 or 5 occasions , the porters who chauffeured up to my wonderful nursing friends of B31 who have frequently put up with my nonsense, that also includes all the ancillary staff. No ‘Oscar acceptance’ would be speech complete without mention of the Ambulatory care ward who have helped me retain my dignity whilst probing and prodding my winkled old frame on a great number of quests.

I wont mention my hairdresser as I ain’t got one or even hair but I will mention ‘my’ Urology Team, Mr. Lamb and his fabulous band of associates who have continually given me hope, care and a future with their skill, compassion and their approach of ‘talking to a patient’ and not ‘down’. So to end I will just say that I know how its easy to knock large institutions but if ii ever have to be hospitalised, FVRH you are my first and only choice…….in the words of the young and that certainly ain’t me………

FVRH YOU ROCK !!!!!!

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Responses

Response from Glynis Fotheringham, Senior Charge Nurse , Emergency Department FVRH and MIU in SCH, ForthValley 4 years ago
Glynis Fotheringham
Senior Charge Nurse , Emergency Department FVRH and MIU in SCH,
ForthValley

I am responsible for the day to day running of the Emergency Department and MIU in SCH

Submitted on 19/06/2019 at 16:13
Published on Care Opinion at 16:13


Id;like to say a huge thanks for this lovely post, its great to get praise and you have done it in such a lovely and inventive way. I will make sure the staff in A&E see this.

I hope it will be some time before you will need any of our services again.

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Response from Donna Calder, Senior Charge Nurse, Ward B12, FVRH 4 years ago
Donna Calder
Senior Charge Nurse, Ward B12,
FVRH
Submitted on 20/06/2019 at 10:24
Published on Care Opinion at 13:53


picture of Donna Calder

Thank you so much for the generous post. I will share this with my team and celebrate the good work that we do.


Best wishes and take care

Donna Calder

Senior Charge Nurse

B31

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