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"cancelled appointment"

About: Pinderfields General Hospital / ENT

when for my appointment todat the 10/6/2019 got there at 9 30 am so i would not be later fro my 1030am appointmeant to be told it had been cancelled so you may ask why then that on the 27/5/2019 i had a remonder for this appointmeant but i have not had a cancelled letter or phone call or a text to tell me that it had been cancelled so when i ask why all i got told was sorry i mean if i did not trun up fro this appointmeant i would of been told how much money teh

NHS had lost cos i did not tell any one that i was not going to be there but yeah it ok for the NHS to not tell me as it had been cancelled so how much money do you think i lost on getting there car parking and my time but it ok for me to lost out as long as it not you hay

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Responses

Response from Pinderfields General Hospital 4 years ago
Pinderfields General Hospital
Submitted on 10/06/2019 at 12:16
Published on nhs.uk at 14:07


Thank you for taking the time to post your comments regarding your recent experience.

It is clear from your posting, how frustrated you have been left feeling and for that I am sincerely sorry.

Given that this is a public website, it would be inappropriate for me to ask for some personal details from you to enable me to look into what has happened.

Therefore, I wonder if you would like to contact our PALS team (01924 542972, myh-tr.palsmidyorks@nhs.net) who will be able to look into this for you.

Thank you again.

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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