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"Anticoagulant Clinic"

About: Russells Hall Hospital / Clinical haematology

Please answer your appointment line.

I needed some advice and wanted to cancel an appointment.

The line just rings and rings.

No matter when I call.

The NHS complains about failed attendance of appointments , well this department need to answer their phone lines to prevent this. Someone else may need my appointment but I can’t let you know.

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Responses

Response from Russells Hall Hospital 4 years ago
Russells Hall Hospital
Submitted on 12/06/2019 at 09:26
Published on nhs.uk at 11:06


Thank you for your constructive comments about the anticoagulant clinic. We are disappointed to hear that you have been unable to get in contact to cancel your appointment

Please could you contact the Patient Advice Liaison Service (PALS) so we may assist you in resolving your concerns, you can do this either by telephone 0800 073 0510 or by email dgft.pals@nhs.net.

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