Attended A&E after feeling I was becoming more short of breath due to severe asthma. I had already attended my GP earlier in the week who changed some of my medications but advised if I felt any worse to go to A&E.
Now I do not head to A&E lightly as I know the current pressures on the system as I currently work in an A&E department myself. The triage nurse was very dismissive and told me that I should have called and been seen by OOH GP service and that A&E was not where I should have been attending. Now if people who are asthmatic and feeling short of breath is not a reason for attending A&E then I am not sure what is!
There was no history taken from me at all and was then sent back out to the waiting room and told that seen as I was already here I could wait and be seen. Now I understand how the triage system works but I have a history of deteriorating very quickly and have multiple Critical care admissions.
I was then seen by a doctor who was also just as dismissive again no proper history was taken and both the doctor and the nurse would not listen to me when I kept repeatedly telling them that I am an unusual Asthmatic as I do not wheeze but get a very barky cough and that my saturation level can appear normal on the machine. I was then sent home after 1 nebulizer with a PF of only 50% because I was already on steroid and have home nebulizers.
I still could not talk in full sentences and no one checked if I had anyone at home so I was discharged to an empty house at around midnight unable to talk in full sentences and with a peak flow of 50%.
People die of asthma every year and it's quite understandable why when treatment is like this. It has also completely put me off ever attending A&E at Crosshouse again and as a health professional, it has left me feeling sad for other patients if they are treated this way and made to feel like they have done something wrong by following there asthma action plan and attending A&e.
"There was no history taken from me at all"
About: Crosshouse Hospital / Accident & Emergency Crosshouse Hospital Accident & Emergency KA2 0BE
Posted by Ralph123 (as ),
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