About: University Hospital Wishaw / Accident & Emergency University Hospital Wishaw / Cardiology (Ward 4) University Hospital Wishaw / Care of the Elderly (Wards 9-12) University Hospital Wishaw / Gynaecology (Ward 13)

(as a relative),

My mother in laws hospital journey started in January of this year. She spent some time in the ECU before transferring to ward 4 and boarding to ward 13 prior to starting her rehabilitation in ward 12 at UHW. 

She was able to return home from there. I am sure the staff in ward 12 didn’t miss charging her iPad, picking up her tic tacs from the floor or coping with all her demands. Unfortunately her health deteriorated rapidly and she came back to the Emergency Care Unit . She passed away peacefully in ward 12 that same week surrounded by the staff who knew her best. This would not have been possible without the help of Dr Burnett, Janice Miles or Karen Wilson. 

There are too many people to mention individually from ward 12 but I also think it is important to stress how staff like Karen, Joanna, Tamara and Amanda made her journey a little easier. Not only did they look after my mother in law but also my family. 


Response from Andy Pender, Senior Nurse, Emergency Medicine, University Hospital Wishaw, NHS Lanarkshire 16 months ago
Andy Pender
Senior Nurse, Emergency Medicine, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 31/05/2019 at 16:42
Published on Care Opinion at 16:42

picture of Andy Pender

Dear Lanrklass,

Firstly condolences to you and your family on the loss of your mother in law. It is such a difficult time for families and I am pleased to hear that the staff you have named personally and the departments have went beyond the call of duty to make her passing peaceful.

I will ensure your kind words are fed back to the staff and departments.

My thoughts are with you at this time.

Best wishes


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