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"Did not listen"

About: Nuffield Orthopaedic Centre

(as the patient),

Dr did not listen at all. Had already decided what was wrong with me before I arrived and repeatedly tried to get me to admit to symptoms that I do not have. Promised scans but did not request them until I phoned after a month to ask when they would be. Received consultation letter and so many errors saying I had symptoms I did not have and ignoring those I had. Copy was sent to the wrong GP. Terrible service and don’t know where to turn now to get a proper consultation. My follow-up appointment is not until November so in pain without any help until then.

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Responses

Response from Nuffield Orthopaedic Centre 5 years ago
Nuffield Orthopaedic Centre
Submitted on 13/12/2019 at 15:25
Published on nhs.uk at 15:47


Firstly, please accept our sincere apologies for the delay in responding to your concerns. If you would like to discuss these further please do not hesitate to contact Complaints Team on 01865 221728 or via email at complaints@ouh.nhs.uk

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