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Chronic condition

Posted By Adamsdad

"Chronic condition"

About: Royal Infirmary of Edinburgh at Little France

(as a service user),

Have had issues with renal since late 2018.  And still no genuine attempt to resolve.

As someone with a chronic renal condition - absolutely shameful!

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Responses

Response from Jeannette Morrison, Head of Patient Experience, NHS Lothian 4 years ago
Jeannette Morrison
Head of Patient Experience,
NHS Lothian

Submitted on 27/05/2019 at 10:26
Published on Care Opinion at 10:26

Dear Adamsdad

I am sorry to hear of your difficulties and would be happy to discuss this with you in more detail, my contact information is:

Tel - 0131 536 3370

Email - feedback@nhslothian.scot.nhs.uk

Kind regards

Jeannette

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Adamsdad (a service user)

I have already discussed with you - and feel that it made zero difference.

You even told me a letter had been sent out to me in April - which I immediately confirmed was never ever received.

All that seems to happen is things get passed to the service - and then nothing ever seems to comes back.

I feel that it should be renal who are making some sort of attempt to discuss with me.

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