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"The staff as always are super nice"

About: Glasgow Royal Infirmary / Plastic Surgery & Burns (wards 45, 47, 48 & 49)

(as a service user),

I travel to the Royal Infirmary from a remote and rural area and recently whilst attending for my annual check up at the Plastics Unit, I was able to have a small lump removed on the same day. Staff kindly stayed behind in the minor surgery unit to carry this out so that I did not have to undergo a return visit. The whole experience was calm and stress free,   the staff as always are super nice and I was treated there and then. the clinic is  spotlessly clean and admin staff are always so helpful.  

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Responses

Response from Elaine Burt, Chief Nurse, Regional Services, NHSGGC 4 years ago
Elaine Burt
Chief Nurse, Regional Services,
NHSGGC
Submitted on 24/05/2019 at 09:24
Published on Care Opinion at 09:24


Dear Denqg5

Thank you for taking the time to feedback about your recent experience in our Plastic Surgery Unit. The staff are committed to high standards of patient care and I am pleased they were able to assist you. I will feedback your comments through Jackie Dunlop the Lead Nurse for the service who will be happy to share these with the team.

Kind Regards

Elaine Burt

Chief Nurse

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