"Very impressed with the eye clinic"

About: St Helens Hospital / Ophthalmology St Helens Hospital Ophthalmology St. Helens WA9 3DA

Posted via nhs.uk 6 years ago

I was referred to the department by my optician. The same day I had a phone call from the triage nurse to offer me an appointment for the next day. I first saw a lovely nurse who apologised for the wait (no problem, it was very busy and the wait was not excessive). I then didn't wait very long to see the doctor who examined my eyes thoroughly and explained the problem to me. I was in the dept for 1/4 hours which was fine as the triage nurse had warned me I would have a long wait. All the staff were very kind and the receptionists were really friendly and welcoming.
We're lucky to have this great service.

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St Helens Hospital

Submitted on 15/05/2019 at 11:43

Published on nhs.uk at 12:06

Thank you for taking the time to share your experience of the eye clinic at St Helens. We are committed to providing 5 Star Patient Care so it is very pleasing to hear that you had a positive experience. Your comments will be shared with the team.
Once again thank you.

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