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"It makes my pain disappear"

About: Castleview Day Centre

(as a staff member posting for a patient/service user),

Coming here gives me the opportunity to meet different people and it makes you realise that each of us has very different needs. I think the benefits of attending a Service like this, well for me anyway, it makes my pain disappear as I'm engaged in what's going on, my brain is active, and I'm not sleeping all day like I do at home. My family think its a great Service to go to as they can see the difference in me. Staff here have great patience with everyone..  If I had to chose one positive aspect about Day Service it has to be the great company.   I know I can be picky when it comes to the menu choice for lunch, but I am pleased that my Key Worker was able to discuss with the school that the  choice of  meals were not that great as it was the same every three weeks and the school agreed to change the menu. This I am grateful for, as the meals have definitely improved.

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Response from Tony Fisher, Team Manager, Community Care Services, North Ayrshire Council 2 years ago
Tony Fisher
Team Manager, Community Care Services,
North Ayrshire Council

I work within the NA Health and Social Care Partnership

Submitted on 24/05/2019 at 20:18
Published on Care Opinion at 20:18

Dear Gardening Queen,

Many thanks for taking the time to get in touch with us and for sharing your experiences of Castleview Day Service with us.

It is so good to hear that by attending the service, you get to meet and interact with other people who you may not have got to meet otherwise and that this company helps you keep engaged.

I'm also pleased to see that you have noted improvements in the standard of catering.

You highlight the importance of the keyworker role and I know the staff will be pleased to hear about your thoughts on that.

We very much hope that you continue to benefit from attending and once again, thank you for getting in touch.

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