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"Unprofessional and rude receptionists x 2"

About: Haworth Medical Practice

I am not surprised that other reviews complain about a couple of the reception staff at this practice. Haworth Surgery is a state of the art surgery, lovely location and doctors/pharmacy very professional and well mannered. I was upset by the attitude of a receptionist this morning, and again on the phone with a different lady this afternoon. She was brusque, unprofessional and coarse. Not the reception you want when you are feeling ill. But I have the greatest respect for the doctors.

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Responses

Response from Haworth Medical Practice 4 years ago
Haworth Medical Practice
Submitted on 23/01/2020 at 15:21
Published on nhs.uk at 17:27


Apologies for the late response. Thank you very much for taking the time to feedback. We have since had a number of staff changes and additional training has been provided as we do strive to give patients the best possible experience.

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