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Outstanding service

Posted By sjra

"Outstanding service"

About: Victoria Hospital / Accident & Emergency

(as a parent/guardian),

My little boy fell. He’s 19 months and has been limping ever since.

We seen the nurse within 5 minutes of arriving. We knew the waiting time was this as it was displayed on the TV, we were then popped into the kids waiting room and seen within 40 minutes by the nurse practitioner who done a full assessment of my son. All in we were in and out of A&E within 45 minutes outstanding service!

Thanks 

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Responses

Response from Dr Andrew J Kinnon, Consultant and Clinical Lead in Emergency Care, Emergency Care, NHS Fife 6 years ago
Dr Andrew J Kinnon
Consultant and Clinical Lead in Emergency Care, Emergency Care,
NHS Fife

Submitted on 09/05/2019 at 11:02
Published on Care Opinion at 15:40

picture of Dr Andrew J Kinnon

Dear sjra

Thank-you very much for taking the time to write about your recent positive experience. I will feedback this to the wider A&E team.

Kind Regards

Dr Andrew Kinnon

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