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"Kindness and respect"

About: East Surrey Hospital / General surgery

(as the patient),

I was treated with kindness and respect from the minute I checked in to the Endoscopy unit. I underwent a colonoscopy and the team, headed by Mr Aslam were kind and thoughtful and really helpful to me. I could not  praise them enough. 

Many thanks to the team and well done the NHS

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 4 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 28/05/2019 at 15:24
Published on Care Opinion at 15:59


picture of Ian Mackenzie

Dear bluegb77

Thank you for your kind words about the Endoscopy Unit - I am sure they will be delighted to read your comments.

Best wishes

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