Text size

Theme

Language

"Arrived by ambulance after an episode in a meeting"

About: Bristol Royal Infirmary / Accident and emergency

I was delivered by ambulance to the BRI after fainting a couple of times following putting my back out. My colleagues and the personnel in the company I was visiting phoned 999, hence my arrival. My initial thoughts were the BRI was far busier than any other hospital I’d been in. I was attended to by a staff nurse who told me what they would do, I was also informed it was extremely busy (Monday eve 19.30) and things would take some time. Staff nurse was lovely, the nurse who inserted a cannula and who took a blood test was also very nice. I had a couple of visits from nurses through the course of the evening checking my BP, temperature etc... All the time I was in the corridor outside A307, not left on a trolley but sat in a chair. About 23.15 I was taken into the A307 where I met the on duty registrar, very pleasant, due to my fainting and to rule out an epileptic event he requested a CT scan which was taken around the corner and very quickly I was back in A307 my BP was checked and my blood test results came back and I was told they were normal. At midnight I was given a final ECG and the Registrar looked at it as his final job of his shift and told me it was fine. I had to wait until 1am for the all clear on my CT scan results and at 1.15ishI left the BRI. All the time I was there, I thought how do your staff do such a great job under such pressure, they deserve greater recognition, better wages and working conditions BRI corridors and rooms such as A307 aren’t exactly glamorous. So please accept this rambling review as part of my appreciation of the very difficult job that all your healthcare professionals do and a BIG THANK YOU from Yorkshire.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Bristol Royal Infirmary 5 years ago
Bristol Royal Infirmary
Submitted on 29/05/2019 at 11:45
Published on nhs.uk at 12:06


Thank you for taking the time to leave a comment and for sharing your story. We are delighted to hear about your experience and the level of care you received on what sounds like a very busy evening at the hospital. Thank you for your kind words about our staff and we hope you are doing well.

Kind regards,

UH Bristol

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k