"I really appreciated such a good service"
About: Victoria Hospital / Endoscopy Victoria Hospital Endoscopy KY2 5AH
Posted by Thelma1 (as ),
My GP referred me for an endoscopy and I expected a 6 week anxious wait. Was called within days to check if I could take a cancelled appointment a few days later. What an efficient way to manage appointments! Attended today and saw Dr Hadoura. Very efficient, matter-of-fact approach. Took detailed history and explained procedure carefully and explained what she was doing and what to expect throughout. Wonderfully reassuring nurse with her hand on my back (sorry, I cannot remember your name, which is terrible).
Thankfully a reassuring diagnosis and a much appreciated "Hope we won't see you again" at the end. Would like to celebrate with a glass of wine but, thanks to the leaflet I was given, I know that's not a good idea ...
Thank you. I really appreciated such a good service on the NHS.