"Wonderful care in critical care"

About: Croydon University Hospital / General medicine

(as a service user),

My husband been critically ill 1 week ago, he's been admitted to critical care in Croydon university hospital. 

I' m not able to express how grateful I am for the care received, nurses and doctor were worried not only regarding my husband health but they were trying to look after me and advising me to get some needed rest.

The enviroment was friendly with lovely background music which one young nurse was putting on to ease the stay in the critical care. 

All the non clinical staff were friendly and helpful as well. 

I know it's odd to say but me and my husband were feeling sad when they moved him in to a surgical ward due to the wonderful care received in Croydon University Hospital HDU.


Response from Sarah Pritchard, Senior Quality Lead, Croydon Health Services NHS Trust 7 months ago
Sarah Pritchard
Senior Quality Lead,
Croydon Health Services NHS Trust
Submitted on 18/10/2019 at 10:08
Published on Care Opinion at 10:08

Sorry for the delay in replying.

Thank you so much for your positive comments- it is always nice to receive compliments so thank you for taking the time to feedback to us.

Kind Regards

Sarah Pritchard, Senior Quality Lead, Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful