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Brought to A&E by Ambulance,

Story from nhs.uk

"Brought to A&E by Ambulance,"

About: Ealing Hospital / Accident and emergency

On the 10th of April,I had collapsed.whilst out shopping, kind people helped me and rang for Ambulance which came quickly...A big Thank you to the 3 Ambulance ladies On arrival at the A&E, feeling a bit scared,a very efficient, friendly person took details etc...I was informed of the 3 team members caring for me, i had xXays for head and lungs...The attention to detail the care and constant reassurance was truly amazing...I cannot thank these 3 main people enough one of which was the Dr who signed me off , other staff popping in and out were all so kind and lessened my fear

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 5 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust

Submitted on 15/04/2019 at 16:27
Published on Care Opinion on 16/04/2019 at 10:32

Thank you for sharing this lovely feedback. Our staff do their best to be both efficient and caring so it is great to read that this was your experience. I will share your kind words with them and I know they will be delighted. I hope you are recovering well and are getting over your scare.

Best wishes

Sue

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