"Excellent service"

called into the walk-in centre and was greeted by friendly receptionists , waited about 30 minutes to be seen by the nurse practitioner who was brilliant She was very thorough explaining everything thing in detail what was wrong with me I had blocked sinuses a closed ear drum and a chest infection And prescribed antibiotics. I would definitely recommend the centre ...

Story from nhs.uk


Response from Swadlincote Clinic 13 months ago
Swadlincote Clinic
Submitted on 12/04/2019 at 09:19
Published on nhs.uk at 11:06

Good morning,

Thank you so much for taking the time to provide this excellent feedback about our Swadlincote Urgent Care Centre. I am pleased you had a good experience.

We try our best to provide a high level of friendly and timely care and we are always encouraged when patients take the time to tell us how we did.

I will ensure the Receptionist and Nurse Practitioner are made aware of your comments and I trust you are feeling much better.

Kind regards,

Judith Brown

Patient Experience Manager (DHU Health Care)

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